Returns & Exchanges
At Bart's Water Sports, we want you to be fully satisfied with your gear, which is why we offer a 60-day return window for unused items in their original packaging. Whether the fit isn't right or you've changed your mind, our team is here to ensure your exchange or refund process is as smooth as a calm lake.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Securely pack the unused items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
- 3.Label and Ship
Print the prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship out your exchange item within 3-5 business days.